Regards FAQ

What is Regards App ?

Regards App enables you to giving gifts of premier services and experiences within a group of leading brands in the Kingdom of Saudi Arabia, at any time and instantly.
How Regards works ?

Regards is designed with high quality standards to ensure that the gift is delivered in the most appropriate way for the gift recipient. Select the gift and quantity Select the way to notify the gift recipient Fill the required information. Pay after you complete your order then: You will receive order confirmation message and invoice. Gift recipient get notified of your gift. Gift recipient get call from us to choose the booking date. Gift recipient get online invitation card. Just purchase your gift, and Regards will make gift recipient happy and satisfied. * You can track your order by Profile > History > Track
How gift recipient know about the gift ?

There is 2 ways to notify gift recipient about your gift: By Mobile Phone Number via SMS/WhatsApp (If you know his/her mobile phone No.) by choosing this way, you have to enter gift recipient mobile number. Then, after you complete your purchase Regards will notify gift recipient via SMS/WhatsApp immediately. By Link for share (If you don't know his/her mobile phone No.) by choosing this way, after you complete your purchase Regards will create a link for you to share this link via any social platform with gift recipient to enter his/her mobile phone number.
What should I do after purchasing the gift?

It depends on the notify way you choose at the time of purchase: If you have chosen notify gift recipient "By Mobile Phone Number" Nothing to do. If you have chosen notify gift recipient "By Link for share" You have to share the link that you receive to gift recipient to be able to enter his/her mobile phone number.
Do I have to know the reservation date before purchasing?

No. Our partners will call the gift recipient to confirm the reservation date.
How do I know that the gift recipient has opened the link and entered the mobile phone number?

In the event that the gift recipient opens the link and enters his/her mobile phone number and clicks on “Confirm”, you will receive a message stating that your order information has been completed.
When does the order processed to confirm the reservation date with the recipient of the gift?

The order is processed immediately and the reservation date is confirmed with the gift recipient within less than 24 hours.
How is the invitation card delivered to the gift recipient?

After calling the gift recipient and setting the appropriate booking date, he/she will receive the online invitation card link directly via SMS and WhatsApp.
Can I track my order status?

Yes. From your Profile > History > Track